Terms & Conditions
Terms & Conditions
PHYSIOTHERAPY
APPOINTMENT CANCELLATIONS
We have 24 hours cancellation policy
We operate a prepaid service. You will be sent a SumUp link to pay for your appointment before you attend.
Appointment Cancellations within 24 hours will not be refunded.
- Late for an appointment
PILATES CLASSES
*** Grippy socks are essential ***
✔️ ๐๐๐ง๐ ๐๐๐ก๐๐๐๐๐๐ง๐๐ข๐ก ๐ฃ๐ข๐๐๐๐ฌ
๐๐ณ ๐๐ผ๐ ๐ฐ๐ฎ๐ป๐ฐ๐ฒ๐น, ๐ณ๐ผ๐ฟ ๐ฎ๐ป๐ ๐ฟ๐ฒ๐ฎ๐๐ผ๐ป, ๐ถ๐ป ๐น๐ฒ๐๐ ๐๐ต๐ฎ๐ป ๐ฒ ๐ต๐ผ๐๐ฟ๐ ๐ฏ๐ฒ๐ณ๐ผ๐ฟ๐ฒ ๐๐ต๐ฒ ๐ฐ๐น๐ฎ๐๐ ๐ถ๐ ๐ฑ๐๐ฒ ๐๐ผ ๐ฐ๐ผ๐บ๐บ๐ฒ๐ป๐ฐ๐ฒ ๐๐ต๐ฒ ๐ฐ๐น๐ฎ๐๐ ๐ฝ๐ฎ๐๐ ๐๐ถ๐น๐น ๐ฏ๐ฒ ๐ฑ๐ฒ๐ฑ๐๐ฐ๐๐ฒ๐ฑ ๐ณ๐ฟ๐ผ๐บ ๐๐ผ๐๐ฟ ๐ฎ๐ฐ๐ฐ๐ผ๐๐ป๐.
✔️ If you book a class and do not show up for the class then
our system will automatically deduct it from your pack.
✔️Payment for all classes must be received prior to the scheduled class date to ensure your place.
✔️Our Mindbody is a user friendly self booking system which allows you to book and cancel classes yourself.
✔️ Please note that all packs have a 6 -month expiry on them, so the number of classes in your package need to be used up within this time period.
✔ Missed classes cannot be carried forward.
✔ Pilates accounts cannot be shared.
✔️ All classes/packages purchased using a promotional/discount offer are non-refundable.
✔Please note your expiry date. Expiration dates cannot be extended for any reason.
✔️️ All classes must be booked in advance as our spaces are limited to 10 per class.
✔ It may occasionally be necessary for us to make changes to our services and we reserve the right to make such changes. If there are changes in the timetable due to adverse weather conditions or substitution of Teachers, we will try to notify you in advance but are not obliged to do so. You will receive notification on Teacher changes via email. Please ensure you are subscribed to receive emails from our system if you would like to know this information.
✔️️WAITLIST- We recommend that you "opt in" to receive text/e-mail notification alerts so that if you are on a class waitlist you will be automatically alerted when a space becomes available and have the option (by text) to advise us whether or not you wish to take the class
Please DO NOT join the waitlist if you cannot attend on short notice. You might be enrolled into the class up to 30 minutes before class starts.
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