Terms & Conditions PHYSIOTHERAPY APPOINTMENT CANCELLATIONS We have 24 hours cancellation policy We operate a prepaid service. You will be sent a SumUp link to pay for your appointment before you attend. Payment needs to be made at least 24 hours prior to your appointment to secure the booking Alternatively you can book your appointment online on our website www.louiseorourkephysiotherapy.ie Appointment Cancellations within 24 hours will not be refunded . Full appointment fees apply to any late cancellation in less than 24 hours. Late for an appointment If you are late for an appointment your physiotherapist will provide the treatment for the remaining time of the session. Full fee for this appointment applies. Please ensure you give yourself plenty of time for the increased volume of traffic on the roads, especially on the busier days and times for road traffic. Our time is valuable and we have patients on our waiting lists. We need 24 hours’ notice to fill the appointment
Welcome to Newcastle Physio & Pilates. Thank you for your interest in Pilates with us. We are proud to help so many with our Pilates Classes on daily basis. FREQUENTLY ASKED QUESTIONS How do I know Pilates is suitable for me? Pilates is suitable for you if: If you have not exercised in a long time & want to start moving again You would like to improve your health If you would like to work on something that is preventing you from doing what you love You would like to have some fun in a relaxed environment Where will I start? We recommend starting with a Back-to-Basics Class or a Beginners Class. This is the perfect starting point if you are new to Pilates. Your Teacher will guide you from there. You can start with Beginners Mat or Reformer. They are both for new clients. What if I find it too tough or if I am not able? Pilates is a gentle, low impact workout. This is why we advise a Basics class or a Beginners class to start with. This is a nice Introduction into the exe
Accessing your Mindbody Account If you were attending classes or physio appointments in our clinic and never used Mindbody , We created an account for you! To access your account you will need to set up your own password. You can do that in few simple steps: 1. Got to our website www.louiseorourkephysiotherapy.ie or Mindbody App 2. Request NEW PASSWORD (forgot password) π on the Mindbody App πor Our website 3. Once you have requested new password, please check your email. You will receive link that will enable you to create your own password Please follow the link provided. 4. Once you have created your password you can log in to your Mindbody account either on the App or on our website π Benefits: π Easily book and cancel your classes & appointments π Check your schedule π Check how many passes you have left π Make a payments π See all your past transactions If you have any questions, please do not hesitate contact us on 0879376858 or via email info@louiseorourkephys